S1 - Managing Your Selling
A 75 minute program designed to help sales reps plan their day/week with the activities needed (calling, networking, emailing and more) to build a pipeline of prospects, appointments, sales presentations, proposals...and closed sales.
DATE:
S1A* Wednesday 11/4, 8:00 a.m. Central
S1B* Monday 11/9, 4:30 p.m. Central
S1C* Wednesday 11/18, 4:30 p.m. Central
S2 - Asking the Right Questions
A 75 minute program providing an introduction to Needs Based Selling concepts - Selling is NOT Telling - with focus on key FACT and PROBLEM questions to QUALIFY your prospect and uncover a need for the product or service before presenting any Features and Benefits.
DATES:
S2A* - Thursday 11/5, 8:00 a.m. Central
S2B* - Tuesday 11/10, 8:00 a.m. Central
S2C* - Monday 11/16, 4:30 p.m. Central
S3 - Handling Objections
A 75 minute program providing providing tools to respond professionally and effectively to any objections raised by prospects during the sales presentation or during the proposal follow-up stage. Although S2 is not required, it will be helpful to have attended that webinar.
DATES:
S3A* - Friday 11/6, 8:00 a.m. Central
S3B* - Tuesday 11/10, 4:30 p.m. Central
S3C* - Tuesday 11/17, 8:00 a.m. Central
* Please indicate in the memo/email which session (A, B or C) you have selected when completing your PayPal sign-up and payment.
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Prospecting and Selling Skills Workshop
A full day workshop focusing on core sales skills for phone or face-to-face. Covers Voice and Listening Skills, Getting Past the Gatekeeper, Needs Based Probing, In-person presentations, Closing and Handling Objections.
50 page workbook + a prospecting Job Aid
DATE: TBD |
Phone Sales Therapy ©
Pick any topic you want that you are struggling with - prospecting, networking, handling objections, closing...it's YOUR agenda and I will provide coaching in 1-hour segments to help you develop in those areas MOST important to you!
In Person Sales Therapy©
If you are local to St. Louis, schedule your 1 hour segments and I will visit your office to discuss any topic you want that you are struggling with - prospecting, networking, handling objections, closing...it's YOUR agenda and I will provide coaching in 1-hour segments to help you develop in those areas MOST important to you! |
Book
"How to Build Your Business Using the
Phone...Effectively"
$15 plus S & H |
CS 1 Treating our Callers/Customers as Guests
A 75 minute program focused around the 14 minute The Guest video, discussion of the 6 C's of Service and TIPS for using our Voices effectively.
DATE: TBD
CS 2 - Handling the Irate Caller and Listening Skills
A 1 hour program presenting skills to be an effective listener and to use those skills to handle complaints and retain customers.
DATE: TBD
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Customer Service Skills
A 1/2 day workshop on treating customers as GUESTS at your company - whether they call you for information or visit your office/retail store. How to make them feel valued, handle complaints effectively, and build loyalty.
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Book
"The Owner's Manual to Managing a Sales Team" TBD |
BE Business Etiquette
A 1 hour program covering key components of Business Etiquette for the New-To-Workforce employee regarding attire, language, and interaction with other ethnic, racial or religious employees, and compliance with work rules.
DATE: TBD |
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Ride-Along Coaching
(2 hour minimum)
Schedule a sales appointment and I will accompany you to the appointment, observe it and coach you after it. |
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