Sam Black
is a national speaker and can present to groups as small
as 10 and as large as 300.
Key topics presented
in the past have included:
- How to Build
Your Business Using the Phone Effectively
- Treating
Your Customers as Guests
- Voice Mail and Email Etiquette
- How to Manage Your Small Sales Team
- Automating
Your Call Center
- How to Hire
the Best Telemarketing Rep
- Writing an
Effective Telemarketing Script
- How to Coach
your Managers’ Career Path
- Customer
Service for Support Staff
- Phone Skills
for Effective Communications
- Effective
Coaching for the Call Center Manager
- How to Start a Successful Home Based Business
Sam
Black can speak on any customized topic that
involves:
- Sales,
Telemarketing, Prospecting and Networking
- Scripts,
Customer Service, Financial Services Selling (Mortgages,
Insurance)
These presentations
can be workshops or speeches. |