Overview |

We are a full service telemarketing consultant and provide the following key services for our clients:

• Writing telemarketing scripts (Won 5 St. Louis Direct Marketing Association Arrow Awards – 4 First Place, 1 Second – B2B and B2C. We have extensive experience in mortgage telemarketing scripts and insurance telemarketing scripts they include effective sales prospecting techniques
• Telemarketing project/program design and implementation of consumer and b to b telemarketing, lead generation/teleprospecting, fund-raising, or customer service programs for both inbound telemarketing and outbound telemarketing.
• Telemarketing training including highly effective sales prospecting techniques
• TSR and CSR applicant testing services
• Call monitoring and call quality observation programs
• Telemarketing automation
• Telemarketing supervisor monitoring and coaching training
• Needs-based selling training for telemarketing personnel.
  

We are experienced in both inbound call handling and outbound sales prospecting techniques or lead generation and telemarketing and have successfully implemented campaigns for service bureau clients and in-house telecenters.

We are committed to writing telemarketing scripts or training our clients in writing telemarketing scripts that produce results, as well as identification and implementation of telemarketing solutions which include customized telemarketing training for each client situation, sales prospecting techniques and telemarketing sales tips. Our creative approaches provide a positive contribution to your bottom line utilizing centralized telemarketing, teleprospecting, or teleservicing as an integral component of your organization's sales and customer service goals! We have extensive campaign development experience in Financial Services (Insurance/Banking/Mortgages), Health Care, and Entrepreneurial Services. We have helped Clients improve performance with measurable results from a 5% to 18% increase in appointments or sales or sales dollars.